Your privacy matters to new pk luck. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player. We keep things straightforward — no confusing legal language, just clear information you can actually use.
Privacy at a Glance
Six core commitments that define how new pk luck handles your personal information. The full policy below contains all the details.
All personal data stored by new pk luck is protected using industry-standard encryption. Your account details, transaction history, and identity documents are secured at rest and in transit. We do not store raw payment credentials on our servers — ever.
new pk luck does not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used only to operate your account, process transactions, and comply with legal obligations. You will not receive unsolicited marketing from third parties because of your new pk luck account.
As a new pk luck player, you have the right to access, correct, and request deletion of your personal data at any time. Simply contact our support team and we will handle your request promptly. Data deletion requests are subject to legal retention requirements, which we will explain clearly if they apply to your case.
When you deposit or withdraw via bKash, Nagad, or Rocket on new pk luck, your payment data is handled directly by the respective mobile banking provider. new pk luck receives only the transaction confirmation — your mobile banking PIN and account credentials are never visible to us at any point.
new pk luck only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data for the sake of it. If we don't need it to serve you or meet a legal requirement, we don't ask for it.
In the unlikely event of a data security incident that affects your personal information, new pk luck will notify affected players promptly and take immediate steps to contain and investigate the breach. We take our responsibility to protect your data seriously and will always be transparent if something goes wrong.
This Privacy Policy explains how new pk luck collects, uses, stores, and protects the personal data of players who register and use the new pk luck platform. It applies to all services offered through the new pk luck website and mobile application.
By creating an account on new pk luck, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside the new pk luck Terms and Conditions, which together form the complete agreement between you and the platform.
Plain language commitment: new pk luck is committed to being transparent about how we handle your data. If anything in this policy is unclear, contact our support team and we will explain it to you directly.
We review and update this Privacy Policy periodically to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page always reflects the most current version. Continued use of new pk luck after an update constitutes acceptance of the revised policy.
new pk luck collects personal data in two ways — information you provide directly when registering or using the platform, and information collected automatically through your use of the service.
Information you provide directly:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity data | Full name, date of birth, national ID number | Registration & verification |
| Contact data | Mobile number, email address | Registration |
| Financial data | bKash / Nagad / Rocket account number, transaction references | Deposits & withdrawals |
| Verification documents | National ID card, passport scan | KYC verification |
| Support communications | Messages sent to our support team | When you contact support |
Information collected automatically:
new pk luck uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond those listed below without your explicit consent.
Marketing opt-out: If you have opted in to receive promotional communications from new pk luck and wish to stop, you can unsubscribe at any time by contacting our support team. Opting out of marketing will not affect your ability to use the platform.
new pk luck processes your personal data on the following legal bases, depending on the purpose of the processing:
new pk luck does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
No marketing data sales: new pk luck will never sell, rent, or trade your personal data to advertisers, data brokers, or any other third party for commercial marketing purposes. This is an absolute commitment.
new pk luck uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the new pk luck website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Required for the platform to function — login sessions, security tokens | No — required for operation |
| Functional cookies | Remember your language and display preferences | Yes |
| Analytics cookies | Understand how players use the platform to improve the experience | Yes |
| Security cookies | Detect and prevent fraudulent activity and unauthorised access | No — required for security |
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to use new pk luck, but some features may behave differently. Essential and security cookies cannot be disabled as they are required for the platform to operate safely.
new pk luck retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below reflect our standard practices.
Deletion requests: If you request deletion of your personal data, new pk luck will delete or anonymise all data that is not subject to a legal retention obligation. We will inform you clearly if any data must be retained and explain the reason why.
As a new pk luck player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and we will respond within a reasonable timeframe.
new pk luck will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.
new pk luck implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While new pk luck takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
Security incident response: In the event of a data breach that poses a risk to your rights and freedoms, new pk luck will notify affected players without undue delay and take immediate steps to contain the incident and prevent further harm.
new pk luck is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any services provided by new pk luck.
If new pk luck becomes aware that personal data has been collected from a person under the age of 18, we will immediately suspend the associated account, delete the data, and take appropriate steps to prevent further access. If you believe a minor has registered on new pk luck, please contact our support team immediately.
new pk luck may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your personal data, new pk luck will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Your continued use of new pk luck after a policy update constitutes acceptance of the revised Privacy Policy.
We recommend bookmarking this page and checking it periodically. The version of this Privacy Policy published on the new pk luck website always supersedes any previous version.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how new pk luck handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.
All data rights requests and privacy concerns are handled with priority and complete confidentiality by the new pk luck team. We aim to respond to all privacy-related enquiries within 5 business days.
Now you know exactly how new pk luck protects your privacy. Register today and enjoy Bangladesh's most trusted online gaming platform — fast local payments, fair games, and your data always in safe hands.
18+ only. Please play responsibly. Responsible Gaming | Terms and Conditions