Legal & Policy

Terms and Conditions —
New PK Luck

These terms govern your use of new pk luck. Please read them carefully before registering or placing any bets. By creating an account on new pk luck, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025

What You Need to Know At a Glance

These six points summarise the most important aspects of the new pk luck terms. The full terms below contain the complete details — please read everything before you play.

Eligibility — 18+ Only

You must be at least 18 years old to register and play on new pk luck. By creating an account, you confirm your age. new pk luck reserves the right to request age verification documents at any time and to suspend accounts where eligibility cannot be confirmed.

One Account Per Player

Each player is permitted one account on new pk luck. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances held within them. If you have lost access to your account, contact support — do not create a new one.

Bonus Terms Apply

All bonuses and promotions offered by new pk luck are subject to specific wagering requirements and conditions. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. Attempting to abuse bonus offers will result in account suspension and forfeiture of bonus funds.

Deposits and Withdrawals

All transactions on new pk luck are processed in Bangladeshi taka via bKash, Nagad, or Rocket. Withdrawals are subject to identity verification. new pk luck reserves the right to request supporting documentation before processing any withdrawal to comply with anti-money laundering obligations.

Responsible Gaming

new pk luck is committed to responsible gaming. Players can set deposit limits, session reminders, and self-exclusion periods at any time. If you believe your gaming is becoming a problem, use the tools available in your account or contact our support team immediately for assistance.

Account Suspension Rights

new pk luck reserves the right to suspend or permanently close any account that violates these terms, engages in fraudulent activity, attempts to manipulate game outcomes, or poses a risk to the integrity of the platform. Decisions made under this clause are final and binding.


01 Introduction

Welcome to new pk luck. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and new pk luck ("the Platform", "we", "us", "our") governing your access to and use of the new pk luck website, mobile application, and all associated gaming services.

new pk luck is an online gaming platform operated for players in Bangladesh. All services are provided in Bangladeshi taka, and all payment methods are local — bKash, Nagad, and Rocket. By registering an account on new pk luck, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them.

Important: If you do not agree with any part of these Terms, you must not register an account or use any services provided by new pk luck. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version.

These Terms should be read alongside the new pk luck Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform.

02 Eligibility

To register and use new pk luck, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age.
  • You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor, or immediate family member of a new pk luck employee.
  • You must not have been previously excluded or banned from new pk luck for any reason.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Age Verification: new pk luck takes underage gambling seriously. We reserve the right to request identity and age verification documents at any point. Accounts where age cannot be verified will be suspended immediately, and any funds held may be withheld pending investigation.

By registering on new pk luck, you confirm that all information you provide is accurate, complete, and up to date. Providing false information — including false age declarations — is a serious breach of these Terms and will result in immediate account closure.

03 Account Registration

Each player is permitted to hold only one account on new pk luck. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. If duplicate accounts are detected, new pk luck will suspend all associated accounts and may forfeit any balances held within them.

When registering your new pk luck account, you are responsible for providing accurate personal information and for keeping your login credentials secure. You must not share your username or password with any other person. new pk luck will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

  • Use a strong, unique password for your new pk luck account.
  • Do not share your login details with anyone, including family members.
  • Notify new pk luck support immediately if you suspect unauthorised access to your account.
  • Do not attempt to transfer your account to another person — accounts are non-transferable.

Lost access? If you have lost access to your new pk luck account, contact our support team directly. Do not create a new account — doing so violates these Terms and may result in the suspension of both accounts.

04 Deposits & Payments

new pk luck accepts deposits exclusively via bKash, Nagad, and Rocket — Bangladesh's leading mobile banking platforms. All transactions are processed in Bangladeshi taka (৳). There are no currency conversion fees on new pk luck. The minimum deposit amount is ৳5.

Deposits made via bKash, Nagad, or Rocket typically clear within 60 seconds under normal network conditions. new pk luck is not responsible for delays caused by the payment provider's own systems or network issues outside our control. If a deposit does not appear in your account within 10 minutes, contact our support team with your transaction reference number.

  • Only deposit funds that belong to you. Using payment methods registered to another person is prohibited.
  • new pk luck does not accept deposits made with funds obtained through illegal activity.
  • Chargebacks or payment reversals initiated without prior contact with new pk luck support will be treated as a breach of these Terms.
  • new pk luck reserves the right to impose deposit limits on any account at any time for responsible gaming or security reasons.

Payment security: new pk luck uses encrypted payment processing for all transactions. Your financial details are never stored on our servers. All payment data is handled directly by the respective mobile banking provider.

05 Withdrawals

Withdrawals from new pk luck are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. Withdrawals can only be made to bKash, Nagad, or Rocket accounts registered in your own name.

Before processing your first withdrawal, new pk luck may require you to complete identity verification. This is a standard procedure and is required to comply with anti-money laundering obligations. You may be asked to provide a copy of a valid national ID card, passport, or other government-issued identification document.

  • Withdrawal requests are reviewed and processed by our finance team as quickly as possible.
  • new pk luck reserves the right to delay a withdrawal pending identity verification or security review.
  • Bonus funds cannot be withdrawn until the applicable wagering requirement has been fully met.
  • new pk luck does not charge withdrawal fees, but your mobile banking provider may apply their own transaction charges.
  • Withdrawals requested from accounts under investigation for fraud or terms violations will be held pending the outcome of the investigation.

06 Bonuses & Promotions

new pk luck offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, minimum deposit amounts, eligible games, and expiry dates. These specific terms are communicated at the time the bonus is offered and form part of these overall Terms.

Wagering requirements specify how many times a bonus amount must be wagered before it can be converted to withdrawable cash. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered 20 times in total before any withdrawal can be made. Always check the specific wagering requirement for each bonus before accepting it.

  • Only one bonus can be active on a new pk luck account at any given time unless otherwise stated.
  • Bonus abuse — including creating multiple accounts to claim the same bonus — will result in immediate account suspension and forfeiture of all bonus funds.
  • new pk luck reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
  • Bonuses that have expired or whose wagering requirements have not been met within the specified timeframe will be removed from your account automatically.
  • Bets placed using bonus funds on games excluded from bonus wagering will not count toward the wagering requirement.

No bonus abuse: new pk luck uses automated systems to detect bonus abuse patterns. Any account found to be systematically exploiting bonus offers will be permanently suspended without prior warning.

07 Game Rules & Fair Play

All games available on new pk luck use certified random number generators (RNG) to determine outcomes. Game results are independently audited to ensure fairness. The return-to-player (RTP) percentages for all games are verified by third-party auditors and are available for review on the relevant game pages.

Each game on new pk luck is governed by its own specific rules, which are accessible within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. new pk luck is not responsible for losses resulting from a player's misunderstanding of game rules.

  • Game outcomes on new pk luck cannot be predicted, manipulated, or influenced by any player or third party.
  • The use of automated betting software, bots, or any other tool designed to gain an unfair advantage is strictly prohibited.
  • In the event of a technical malfunction during a game, new pk luck reserves the right to void the affected round and return the bet amount to the player's account.
  • Collusion between players in any game mode is prohibited and will result in immediate account suspension.

Technical issues: If you experience a disconnection or technical error during a game session on new pk luck, do not panic. Our systems log all game states. Contact support with the game name and approximate time of the issue and we will investigate promptly.

08 Prohibited Conduct

The following actions are strictly prohibited on new pk luck. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where applicable:

  • Registering more than one account on new pk luck.
  • Providing false, misleading, or fraudulent information during registration or verification.
  • Using stolen, borrowed, or fraudulently obtained payment methods to deposit funds.
  • Attempting to launder money or use new pk luck for any illegal financial activity.
  • Using automated software, bots, or scripts to interact with the platform or its games.
  • Exploiting software bugs or errors to gain an unfair advantage — any such bugs must be reported to support immediately.
  • Threatening, harassing, or abusing new pk luck staff or other players.
  • Attempting to access another player's account without authorisation.

09 Responsible Gaming

new pk luck is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we provide a range of tools to help players stay in control of their activity on the platform.

If you feel that your gaming is becoming problematic — if you are spending more than you can afford, chasing losses, or finding it difficult to stop — please use the responsible gaming tools available in your new pk luck account settings or contact our support team immediately.

  • Deposit limits: set daily, weekly, or monthly limits on how much you can deposit to new pk luck.
  • Session reminders: receive notifications after a set period of continuous play.
  • Cooling-off periods: temporarily suspend your account for 24 hours, 7 days, or 30 days.
  • Self-exclusion: permanently or indefinitely close your new pk luck account.

Self-exclusion requests made to new pk luck are processed immediately and cannot be reversed during the exclusion period. We take these requests seriously and will not attempt to re-engage excluded players with marketing communications.

10 Privacy & Data

new pk luck collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.

new pk luck does not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification services, and regulatory authorities where required by law. For full details of how new pk luck handles your data, please review our Privacy Policy.

  • You have the right to request a copy of the personal data new pk luck holds about you.
  • You may request the correction of inaccurate personal data by contacting our support team.
  • Requests for data deletion may be subject to legal retention obligations that prevent immediate deletion of certain records.

11 Limitation of Liability

new pk luck provides its platform and services on an "as is" basis. While we make every effort to ensure the platform is available, accurate, and functioning correctly at all times, we cannot guarantee uninterrupted access or the absence of technical errors.

To the maximum extent permitted by applicable law, new pk luck shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical malfunctions, network outages, or unauthorised access to your account caused by your own failure to secure your credentials.

Gambling risk: All forms of gambling carry financial risk. new pk luck does not guarantee winnings. Never gamble with money you cannot afford to lose. new pk luck is not responsible for financial losses incurred through normal gameplay.

12 Changes to Terms

new pk luck reserves the right to update or modify these Terms at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, new pk luck will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of new pk luck after any changes to these Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting our support team.

We recommend checking this page periodically to stay informed of any updates to the new pk luck Terms and Conditions. The most current version of these Terms always supersedes all previous versions.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering your new pk luck account, please contact our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: available directly within your new pk luck account dashboard.

For responsible gaming support, account self-exclusion requests, or concerns about problem gambling, please contact our support team directly. All such requests are handled with priority and complete confidentiality.


Ready to Play?

Join New PK Luck Today

Now that you've read the Terms, you know exactly what to expect from new pk luck — fair games, local payments, and a platform built for Bangladesh players. Register in under two minutes and start playing.

18+ only. Please play responsibly.   Responsible Gaming  |  Privacy Policy